(This article was originally published in April of 2018. While Blockchain is still a potential solution for supply chains, it is still far from being a viable system for some industries, such as the fashion industry and other lower-priced items. I believe my proposed solution below is still the best one, but even so, Blockchain is still at the starting line)
A paper by the Amber Road group entitled, “ Blockchain for
Supply Chains: Ghost in the Machine or Breakthrough Technology?” (link below) allowed me to
understand what Blockchain is (at some level) and to visualize the potential
for applying the technology to supply chain management. IF I understood the
author correctly, the possibilities are dazzling.
So first, what in the world is Blockchain, anyway? On a very
simple level, Blockchain is the technology that empowers Bitcoin transactions.
It substitutes Digital for Analog (being: paper and anything non-digital) steps
in the transaction, each of which is verified by M2M (Machine to Machine)
transactions.
The aggregate of these transactions is a Digital Ledger,
which can be explain as:
a digital ledger is a decentralized database that is
shared by network participants across any number of peer-to-peer computer
connections. Somewhat analogous to a traditional accounting ledger, a
user-certified, distributed ledger is where cryptographic signatures are
verified, transactions are authenticated, assets are exchanged and, in the end,
where blockchains are built.
So, all the individual pieces of a financial transaction can
be digitized, reducing paper, hands, mistakes and time, producing a quality
transaction in less time with more accuracy. Did I get that right?
IF so, let’s just imagine the impact it could have on supply
chains? I will focus here on the apparel industry, as it is always the most
embarrassingly arcane, slow and prone to stupid mistakes. The author talks
about “Smart Contracts” as the solution-we are far from that.
The author of the essay uses an example of footwear from
Vietnam. Vietnam, as recent as it is on the scene of textile powerhouses, is
very progressive in its mentality and its willingness to adopt and adapt. China
has distinguished itself lately in its adaptations of technology to daily life,
such as the quick transition from a cash to cashless society and the millions
of rented bikes running around major cities. Now let’s imagine the aggravation
of trying to complete an analog transaction from Bangladesh or Myanmar…
The author also focuses on the financial and logistics
element of an international supply chain transaction. Maybe this is because
they are the most obvious and easily converted from analog to digital. That
said, LCs and shipping paperwork such as BOL, transportation/clearance
documents are not traceable and trackable until they appear, after someone’s
lunch or afternoon rest or a poor soul working overtime. OMG.
Now let’s expand the view slowly until we can’t stand the
anticipation anymore. How about production PO? Let’s just start with payment
terms and actualizing. I remember a maddening number of spreadsheets and
contradictory numbers because nobody could agree on the deposits/amount
shipped/amount paid vs. balance owed. Not to mention how much time it took to
resolve on the part of the factory/Shanghai office/NY office. IF this alone
could be part of a digital ledger, we could all eat dinner on time.
Next step-all transactions in the supply chain that
contribute to the successful completion of an order connected by a digital
ledger- BOM (fabric, accessories, packaging, including verified inspection and
acceptance of supplier materials), WIP (labor value added, production stages
completed, quality reports), quality control inspections and results. Connect
all this with logistics and financial ledger blocks and you have a transaction
which requires a fraction of the effort and aggravation that exists today, even
in large firms that sport the BS online as to how progressive they are (PVH
comes to mind)-ask their employees- but even more in the millions of small and
medium sized companies that still exist in the hope that their star will shine
in the new marketplace.
One more tease- the most popular word in the apparel
industry today is “sustainability.” Who can prove or confirm the chitchat that
passes for proactive activity? With all due respect, I am sure a lot of (or most) of it is BS that has been passed by
someone-it is the nature of the beast in this industry. With Blockchain technology, we get the
opportunity to execute Smart Contracts that will keep feet to the fire (if you
want to cheat, you can, but this will tamp down the simplicity of cheating and
give much greater accountability).
What I love the most about this: A single, immutable
version of the truth. Those of us who have been in industry over the past half
century would salivate for this concept.
The article puts a downer on the prospects for the advancement
of digital technology in a digital age to an industry that seems hopelessly analog because of various
caution points, correctly assessed:
The truth is that there are a lot of smart people out
there that don’t understand what blockchain really is, or what it can be used
for (the author certainly had this problem, and some people may argue that he
still does). Worse yet, when one adds to these misunderstandings the somewhat
dubious connection blockchains have to bitcoin, a certain percentage of people
will automatically write it off as pure quackery.
So what percent of the CEO’s
and boards composed of ancient yahoos who have no clue about the digital age
and its possibilities can we write off as clueless?
The author also worries about
the lingering perception and association of Blockchain and Bitcoin. Again
pandering to the uninformed and those who time has passed by and should be
playing golf, not making decisions:
those blockchain professionals committed to moving
beyond bitcoin have to mount a public relations campaign that dispels
misconceptions while positioning the technology as a true creator of supply
chain value.
Again, realistic of the
decision maker’s understanding and perspective.
Are we doomed to talk about
this technology until it becomes boring to do so, and accept the way things
are? How can this game-changing, cost-saving, and future-insuring technology be
adopted, adapted and supported in a global industry? The author contributes his
suggestion:
Closely related to the above points is that of
marshalling the human capital necessary to create blockchain solutions that
address real-world supply chain challenges. This might sound like a pedestrian
task, but experience has shown that the bane of any supply chain software
project is the disconnect between the “techies” and the “operators,” and how
the inability to translate needs into code produces solutions that just don’t
work very well. Due to blockchain’s complexities and relative newness, finding
people that know how to write the code and that understand supply chain won’t
be so easy.
Bottom line: We need a
company that is committed to bringing together the best minds in supply chain
and in blockchain technology, who can create the processes and protocols and
then sell it to some suppliers around the world. Techies and groundies together
changing the world.
We don’t need consortiums and
conferences to adopt protocols and standardize technology-at least not now. What we need is someone who has the guts and
money to set an example.
THAT I want to be part of.
Jack Ma, Jeff Bezos, are you listening? OR anyone else who wants to start this
next Big Bang. Call me if you have the courage to face the future.
LINK TO PAPER: ( https://info.amberroad.com/rs/665-BWT-776/images/Amber%20Road%20-%20Blockchain%20Supply%20Chain%20-%20Ghost%20in%20the%20Machine%20or%20Breakthrough%20Technology%20White%20Paper.pdf?mkt_tok=eyJpIjoiTUdNMU56Y3pNMkpsTURkbSIsInQiOiJYYjRiVFdsRCszcjd2Z2E5RXdxYnlBcSszaDNsXC8yS0lXY3F6eUZUZlVEcjhtaEtTTVZVZVJiMUtJK2llRUJxdWtNQ1F4eDVudmNzUXVGQWV5d1k3SVwvWU90TnVSZWRmNm5odW1neHNTXC9SdmxHdkEwUzZlWjVXbWVLam5qdEtZSCJ9)
LINK TO PAPER: ( https://info.amberroad.com/rs/665-BWT-776/images/Amber%20Road%20-%20Blockchain%20Supply%20Chain%20-%20Ghost%20in%20the%20Machine%20or%20Breakthrough%20Technology%20White%20Paper.pdf?mkt_tok=eyJpIjoiTUdNMU56Y3pNMkpsTURkbSIsInQiOiJYYjRiVFdsRCszcjd2Z2E5RXdxYnlBcSszaDNsXC8yS0lXY3F6eUZUZlVEcjhtaEtTTVZVZVJiMUtJK2llRUJxdWtNQ1F4eDVudmNzUXVGQWV5d1k3SVwvWU90TnVSZWRmNm5odW1neHNTXC9SdmxHdkEwUzZlWjVXbWVLam5qdEtZSCJ9)
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